SmartCollect connects citizens, collection agencies, and the ULB on a single platform: raise a pickup in seconds, route it automatically, log the collection in the field, and reconcile the payment — all without a phone call.
Six steps, fully digital, no phone calls needed.
The citizen requests a waste collection through the website, mobile app, or WhatsApp chatbot.
The assigned collection agent visits the property and collects the waste in sealed covers.
The agent enters the weight of the collected waste directly into their mobile app.
The payable amount is worked out instantly from the corporation-approved rate and the quantity collected.
The agent offers digital payment options right there on their app, and the citizen pays instantly.
A PDF receipt is generated and sent straight to the citizen over WhatsApp.